WelcomeKit has a high latency
Incident Report for Welcome to the Jungle
The load has been absorbed as planned during the night. Everything is back on track!
Posted Oct 05, 2022 - 07:47 UTC
We’ve deployed our fixes and optimizations. We’re currently absorbing the load and monitoring the situation.

Experience on Welcome Kit is back on track. You can still experience some issues with indexation (jobs, invoice access, or profile updates, ..)
Posted Oct 04, 2022 - 13:44 UTC
Welcome Kit and related products of Welcome to the Jungle are still in degraded mode. We are currently deploying our fix plan.

It still impacts Welcome Kit user experience on candidates' pipelines, emailing experience, and several external API responses.
Please note that no data has been lost.

Sorry for any inconvenience you are currently experiencing. We are monitoring the situation and we will keep you posted.
Posted Oct 04, 2022 - 11:37 UTC
Welcome Kit is back online but on a degraded mode while we continue our investigation.
Posted Oct 03, 2022 - 16:23 UTC
We are forced to maintain WelcomeKit under maintenance for an undetermined time. We'll keep you posted.
Posted Oct 03, 2022 - 14:59 UTC
We are continuing to investigate the issue. WelcomeKit is not under maintenance anymore.
Posted Oct 03, 2022 - 14:28 UTC
We have to set WelcomeKit under maintenance for a few minutes, letting our backend processes to manage an unexpected load.
Posted Oct 03, 2022 - 14:22 UTC
We have noticed that our WelcomeKit and its related products have a high latency. We are currently investigating the issue.
Posted Oct 03, 2022 - 13:56 UTC
This incident affected: Welcome to the Jungle Solutions ATS, Welcome to the Jungle Solutions ATS - External APIs, and Welcome to the Jungle Solutions ATS - Careers Websites.