Some users are experiencing issues when connecting to their Welcome Kit account

Incident Report for Welcome to the Jungle

Resolved

This incident has been resolved.

Posted Nov 04, 2021 - 18:27 UTC

Monitoring

The cluster has been upgraded. We are monitoring the issue.

Posted Nov 04, 2021 - 17:35 UTC

Identified

We have an issue with a caching node that prevent some users to log in their Welcome Kit account.
We are upgrading the caching cluster to resolve it.

Posted Nov 04, 2021 - 17:28 UTC

This incident affected: Welcome to the Jungle Solutions ATS.